Privacy Policy

Welcome to Zo’Nanos! We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.zonanos.com and use our services. By using our website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

  • Personal Information: We may collect personal information that you provide to us directly, such as your name, age, email address, phone number, shipping address, and payment information when you place an order, create an account, or contact us.
  • Usage Data: We collect information about your interactions with our website, including your IP address, browser type, referring URLs, pages visited, and the dates and times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and handling, and to communicate with you regarding your order status.
  • Account Management: To manage your account, including creating, maintaining, and updating your account details.
  • Customer Service: To respond to your inquiries, provide support, and address any issues or concerns you may have.
  • Marketing and Promotions: To send you promotional materials, messages, newsletters, and special offers. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the emails we send you.
  • Improvement of Services: To analyze and improve our website and services, and to conduct research and surveys.

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, shipping orders, and providing customer support. These service providers are obligated to protect your information and use it only for the purposes for which we engage them.
  • Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a subpoena or court order, or to protect our rights, privacy, safety, or property, or that of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

  • Access and Update: You have the right to access and update your personal information by logging into your account or contacting us at [email protected].
  • Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us directly.
  • Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Zo’Nanos

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